[slscripters] Urgent problem - all http failing with 499 since 2:50am PDT

Roy Riggs furroy at gmail.com
Sat Oct 22 14:18:13 PDT 2011





On Oct 22, 2011, at 4:13 PM, Kora Zenovka <kora.zenovka at gmail.com> wrote:

> If LL awknoledge that this is not an isolated bug, which Jira bug are they referrring to?
> 499 - for me - happens only if my http server times out, which is quite uncommon. 
> But I never got a http request blocked (except once when there were problem in the whole grid) and I have an intense heavy traffic between SL and my regions.
> I wonder if your IP address has been blocked for some reasons, but it is unlikely, is it? They have a cap on the number of http requests you can have for each region, but in that case, some of them would still get through. 
> 
> Maybe it is best to submit a bug in the Jira. It is a good way to find out if other people are having the same issue.
> 
> 
> On Sat, Oct 22, 2011 at 1:22 PM, Sasun Steinbeck <sasunsteinbeck at gmail.com> wrote:
> This is absolutely insane. After 5 days of waiting for the courtesy of a reply of this critical issue for my business, here is what I got back:
> 
> "Unfortunately, the issue you mentioned is not specific to only yourself. This is a bug that we cannot help you with directly in support.
> The place to make just reports or requests is the Issue Tracker."
> 
> Holy freaking crap, are you serious LL? Is anyone else having their http requests blocked, or has anyone heard of this? Apparently this is a known problem? I wish they would have supplied some details. I have no idea whether switching to another IP address will fix this problem or not... 
> It looks like this is not a problem they can fix any time soon, which makes NO sense to me, since obviously not ALL IP addresses for outgoing http requests are blocked. In the mean time I have somewhere around 7000 scripted objects all across the grid that will not work until they fix this. Which at this point sounds like it could be a long time. Which means, I'm out of business, and leaving SL as well. This is absolutely incredble, my mind just boggles.
> On Mon, Oct 17, 2011 at 3:59 PM, Sasun Steinbeck <sasunsteinbeck at gmail.com> wrote:
> As of 2:50am PDT this morning, all HTTP requests to any of my domains from SL on my web host are failing with a 499. Every single one, not one is getting through. The IIS logs show all requests from scripts stopped about then. The web server is up, I can contact it just fine, from my browser, everything is working there. I can make other http requests to other domains like google.com just fine. It is only failing from SL scripted objects to any of my domains hosted on the same server.
> 
> This very much looks like some kind of blocking is going on.  Has anyone ever experienced this before, and how did you solve it? I'm about to start a chat session with LL support but i"m not holding my breath.
> 
> In the mean time I have a bunch of customers completely dead in the water since most of my products are web-integrated and are failing completely. Gaaaaahhhhhhhhh....
> 
> 
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