[JIRA] Updated: (SVC-5269) I am not banned at Franks 7 region but I get a window saying I am. see chat below

Prospector Garnet (JIRA) no-reply at lindenlab.cascadeo.com
Sat Jan 16 13:53:32 PST 2010


     [ http://jira.secondlife.com/browse/SVC-5269?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Prospector Garnet updated SVC-5269:
-----------------------------------

    Status: Resolved  (was: Resolved)

this is probably what the problem was: I may have been on the estate ban list. But it was resolved in that I am able to go to the sim now. So someone must have seen the error and removed me from the list. 

The answer was sent to me from Harleen Gretzky (JIRA)

TYVM!

> I am not banned at Franks 7 region but I get a window saying I am. see chat below
> ---------------------------------------------------------------------------------
>
>                 Key: SVC-5269
>                 URL: http://jira.secondlife.com/browse/SVC-5269
>             Project: 2. Second Life Service - SVC
>          Issue Type: Bug
>    Affects Versions: 1.34 Server
>         Environment: windows xp home, dual quads, 4mb ram, GeForce 9600 Video Card with 512 on board
>            Reporter: Prospector Garnet
>            Priority: Major
>         Attachments: screenshot-1.jpg
>
>
> [11:17]  Prospector Garnet: I am wondering why I have been banned from the Franks Elite. I paid the 500L and have only been there twice... What is going on?
> [11:17]  Second Life: User not online - message will be stored and delivered later.
> -- Instant message logging enabled --
> [13:07]  ***** *****: (Saved Thu Jan 14 12:11:16 2010) Hello Mr. Garnet...i'll have to get the ban report to find out what the reason was.
> [13:07]  ***** *****: (Saved Thu Jan 14 12:21:10 2010) Hello Mr. Garnet, we do not have you banned sir.  You must have left the group.
> [13:10]  Prospector Garnet: I am still in the group. But when I try to TP, it says I am banned from this region'
> [13:10]  Prospector Garnet: http://slurl.com/secondlife/Franks%20Place%207/133/49/26
> [13:11]  Prospector Garnet: do I not have the right address?
> [13:13]  ***** *****: I'll check personally
> [13:13]  ***** *****: you are going to Elite?
> [13:13]  Prospector Garnet: ok. ty
> [13:15]  ***** *****: you are not on the ban list
> [13:17]  Prospector Garnet: i got a little window on my screen that says, "You could not teleport. You are banned from this region" when I used your tp
> [13:22]  Prospector Garnet: that is a picture of my screen when I try to tp
> [13:22]  ***** *****: i've checked every parcel and all lists...your name is not on them
> [13:22]  Prospector Garnet: hmmm
> [13:23]  ***** *****: perhaps a relog maybe necessary
> [13:23]  Prospector Garnet: I have relogged and everything. I checed settings and I am allowed in pg and mature
> [13:23]  Prospector Garnet: i got your messages off line from email and logged in to talk to you
> [13:24]  ***** *****: i've checked everything...you are at Franks jazz now?
> [13:25]  Prospector Garnet: I am at franks 5 now and cme here from Franks place and Franks 5 before that
> [13:25]  ***** *****: perhaps you should send a ticket into LL
> [13:25]  Prospector Garnet: ok. will do. TYSM for your help

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