[JIRA] Commented: (VWR-5976) Waiting for region handshake,connection problem
Ellla McMahon (JIRA)
no-reply at lindenlab.cascadeo.com
Fri Nov 20 07:59:02 PST 2009
[ http://jira.secondlife.com/browse/VWR-5976?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=147855#action_147855 ]
Ellla McMahon commented on VWR-5976:
Delana, please check for network connection issues, see [How do I check for packet loss (network lag)?|http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4237]
Connection difficulties can lie in any of the following sources:
* Your home network
* Use of a wireless network
* Your ISP
* A third-party Internet connection between your ISP and our host.
* Occasionally with our provider's network.
Please attach the TraceRoute text file to you Support Ticket. Please note
Be sure to use the *Special Questions - Basic Account or Guest Login* ticket type from the dropdown list when entering the information requested.
Basic account holders and Guests can submit tickets for the following issues:
*Account issue*: Use these if you're having a problem creating or logging into their account.
*I can't login inworld with my account*: Please give as much specific information as you can, including the text from any error messages.
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Thank you : )
> Waiting for region handshake,connection problem
> Key: VWR-5976
> URL: http://jira.secondlife.com/browse/VWR-5976
> Project: 1. Second Life Viewer - VWR
> Issue Type: Bug
> Components: Crashes
> Affects Versions: 1.20, 220.127.116.11, 1.21, 1.22, 1.23
> Environment: Windows Vista,2GB of RAM,NVIDIA 7600 gt,Intel Core2 Duo,DSL
> Reporter: Alen Hian
> Priority: Major
> Attachments: Second life error page.jpg
> When i try to login,i cant go further then: "waiting for region handshake"
> I cleared cache,cookies,reinstalled SL,changed start location, but still same problem.
> Help please.
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