[JIRA] Commented: (MISC-3583) Groups where users belong to are not displayed anymore

Ellla McMahon (JIRA) no-reply at lindenlab.cascadeo.com
Tue Nov 10 12:25:02 PST 2009


    [ http://jira.secondlife.com/browse/MISC-3583?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=145802#action_145802 ] 

Ellla McMahon commented on MISC-3583:
-------------------------------------

Digital, try double-clicking the clock in the Windows system tray (in the lower-right corner of the screen), and verify the FULL date and time. It's possible that your secure login is failing due to an incorrect date/time on your computer.

Please try restoring to default settings without reinstalling Second Life, by moving all of your existing settings files to a different, temporary directory.  Next time Second Life starts, it will create a new, default set of settings files.  Your settings files can be found in the following location:

    * On Windows: C:\Documents and Settings\[YOUR USERNAME]\Application Data\SecondLife\user_settings
    * On Mac OSX: /Users/[YOUR USERNAME]/Library/Application Support/SecondLife/user_settings

Before you log into Second Life please [Clear the Cache from Outside Second Life|http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4234] You can check the Disk Cache location from the login screen Edit > Preferences > Network.
Log into Region Pooley, see [How to appear in a different location upon login|http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3978] and let your Inventory fully load.

Please check for any network connection issues [How do I check for packet loss (network lag)?|http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4237] 

For further technical and/or Account-specific issues please Submit a Ticket with [Support|http://secondlife.com/support/] as per [JIRA Home page|http://jira.secondlife.com/secure/Dashboard.jspa] 

Thank you : )

> Groups where users belong to are not displayed anymore
> ------------------------------------------------------
>
>                 Key: MISC-3583
>                 URL: http://jira.secondlife.com/browse/MISC-3583
>             Project: 4. Second Life Misc Issues - MISC
>          Issue Type: Bug
>         Environment: CPU: AMD Dual Core 5200
> Memory: 2047 MB
> OS Version: Microsoft Windows XP Service Pack 3, v.3244 (Build 2600)
> Graphics Card Vendor: NVIDIA Corporation
> Graphics Card: GeForce GTX 275/PCI/SSE2/3DNOW!
> Windows Graphics Driver Version: 6.14.0011.9107
> OpenGL Version: 3.2.0
>            Reporter: digital String
>            Priority: Major
>
> After talking with several users all over the grid, we have all the same problem:
> The Groups, where you belong to, ar not showing up anymore in the groups Window.

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