[JIRA] Issue Comment Edited: (MISC-3576) My avatar is turning completly black and no skin is loading in apperence

Ellla McMahon (JIRA) no-reply at lindenlab.cascadeo.com
Mon Nov 9 16:41:02 PST 2009


    [ http://jira.secondlife.com/browse/MISC-3576?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=145636#action_145636 ] 

Ellla McMahon edited comment on MISC-3576 at 11/9/09 4:40 PM:
--------------------------------------------------------------

Budd, please see these articles in Second Life Wiki Knowledge Base [Fixing avatar appearance|http://wiki.secondlife.com/wiki/My_avatar_is_all_black!] and [Invisible avatar? Try these things|http://wiki.secondlife.com/wiki/Invisible_avatar_Try_these_things!]

Try completely uninstalling +all+ Second Life Viewers, saving any chat logs, if you wish.  [How do I fully uninstall and reinstall Second Life?|http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3926]

Please make sure the Second Life Cache, User Settings and content of any Temporary folders are also deleted. Reboot your computer.

Then download the latest Viewer Second Life Version Number: 1.23.5.136262 from here [Second Life® Installer|http://secondlife.com/support/downloads.php], save the programme to your Desktop and install.

Log into Second Life and let your Inventory fully load.

Please check for any network connection issues [How do I check for packet loss (network lag)?|http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4237]

For further technical and/or Account-specific issues please Submit a Ticket with [Support|http://secondlife.com/support/] as per [JIRA Home page|http://jira.secondlife.com/secure/Dashboard.jspa]

Thank you : )

      was (Author: Ellla McMahon):
    Budd, please see these articles in Second Life Wiki Knowledge Base [Fixing avatar appearance|http://wiki.secondlife.com/wiki/My_avatar_is_all_black!] and [Invisible avatar? Try these things!|http://wiki.secondlife.com/wiki/Invisible_avatar_Try_these_things!]

Try completely uninstalling +all+ Second Life Viewers, saving any chat logs, if you wish.  [How do I fully uninstall and reinstall Second Life?|http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3926]

Please make sure the Second Life Cache, User Settings and content of any Temporary folders are also deleted. Reboot your computer.

Then download the latest Viewer Second Life Version Number: 1.23.5.136262 from here [Second Life® Installer|http://secondlife.com/support/downloads.php], save the programme to your Desktop and install.

Log into Second Life and let your Inventory fully load.

Please check for any network connection issues [How do I check for packet loss (network lag)?|http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4237]

For further technical and/or Account-specific issues please Submit a Ticket with [Support|http://secondlife.com/support/] as per [JIRA Home page|http://jira.secondlife.com/secure/Dashboard.jspa]

Thank you : )
  
> My avatar is turning completly black and no skin is loading in apperence
> ------------------------------------------------------------------------
>
>                 Key: MISC-3576
>                 URL: http://jira.secondlife.com/browse/MISC-3576
>             Project: 4. Second Life Misc Issues - MISC
>          Issue Type: Bug
>         Environment: mac intel 10.5.8
>            Reporter: Budd Raymaker
>            Priority: Critical
>         Attachments: Snapshot_001.png
>
>
> No skin or clothing loads on sign in , My whole head is invisible except for my eyes. this problem started over a year ago and has been getting worse. I have tried everything to fix it and now i have to wear all prim avatars. It is really getting to be an inconveince. i have checked blogs and tried all thier solutions without any helping permantly. sometimes it does load like every 10 logins. thanks budd raymaker

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