[JIRA] Issue Comment Edited: (VWR-5457) Region/Estate - Manually entering an email address in the "abuse report email address" field does not work

mathieu basiat (JIRA) no-reply at lindenlab.cascadeo.com
Mon Nov 9 15:58:10 PST 2009


    [ http://jira.secondlife.com/browse/VWR-5457?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=145627#action_145627 ] 

mathieu basiat edited comment on VWR-5457 at 11/9/09 3:57 PM:
--------------------------------------------------------------

Well today I have received this for the very first time:


--------------------------------


From: 	noreply at lindenlab.com
	Subject: 	[Second Life Abuse Report Email]
	Date: 	November 9, 2009 3:46:12 PM GMT-07:00
	To: 	EMAIL at DELETED.COM


Summary: 
E:989 P:1  |Bora Bora| (http://slurl.com/secbora boraondlife/Bora%20Bora/214/40/22) [Ataque > Sandbox de prueba de armas]  {NAME DELETED}  "me e enamorado de ella"

Details: 
Object Name: NAME DELETED
Object Owner: a74772d4-0029-4edb-a7cc-cb8c46f82c86
Object UUID: a74772d4-0029-4edb-a7cc-cb8c46f82c86
Asset ID: 00000000-0000-0000-0000-000000000000
Object Position: { 214.194, 41.2059, 21.7291 }

V1.23.5.136262

Object: NAME DELETED
Owner: NAME DELETED
Abuser name: NAME DELETED
Abuser location: http://slurl.com/secbora boraondlife/Bora%20Bora/214/40/22 
en la region borabora posision 214,2  41,2  21,7 nombre NAME DELETED

---------------------------

My server version is Second Life Server 1.32.0.136920


Strange thing is, is that the estate menu still says server unsupported, and my email address is not there...

The broken SLurl link is the way the email was sent, btw







      was (Author: mathieu basiat):
    Well today I have received this for the very first time:


--------------------------------


From: 	noreply at lindenlab.com
	Subject: 	[Second Life Abuse Report Email]
	Date: 	November 9, 2009 3:46:12 PM GMT-07:00
	To: 	EMAIL at DELETED.COM


Summary: 
E:989 P:1  |Bora Bora| (http://slurl.com/secbora boraondlife/Bora%20Bora/214/40/22) [Ataque > Sandbox de prueba de armas]  {NAME DELETED}  "me e enamorado de ella"

Details: 
Object Name: NAME DELETED
Object Owner: a74772d4-0029-4edb-a7cc-cb8c46f82c86
Object UUID: a74772d4-0029-4edb-a7cc-cb8c46f82c86
Asset ID: 00000000-0000-0000-0000-000000000000
Object Position: { 214.194, 41.2059, 21.7291 }

V1.23.5.136262

Object: NAME DELETED
Owner: NAME DELETED
Abuser name: NAME DELETED
Abuser location: http://slurl.com/secbora boraondlife/Bora%20Bora/214/40/22 
en la region borabora posision 214,2  41,2  21,7 nombre NAME DELETED

---------------------------

My server version is Second Life Server 1.32.0.136920


Strange thing is, is that the estate menu still says server unsupported, and my email address is not there...

The brokend SLurl link is the way the email was sent, btw






  
> Region/Estate  - Manually entering an email address in the "abuse report email address" field does not work
> -----------------------------------------------------------------------------------------------------------
>
>                 Key: VWR-5457
>                 URL: http://jira.secondlife.com/browse/VWR-5457
>             Project: 1. Second Life Viewer - VWR
>          Issue Type: Bug
>          Components: User Interface
>    Affects Versions: 1.20, 1.19.1 Release Candidate, 1.21 Release Candidate
>         Environment: Mac OSX 10.5, Windows XP, Vista
>            Reporter: mathieu basiat
>            Priority: Major
>             Fix For: 1.21
>
>
> Affected Client Version: Second Life 1.20.15 (92456)
> Affected Sever Version: Second Life Server 1.23.4.93100
> Entering a valid email address into the "abuse email address" field in the "Region/Estate" menu under the "Estate" tab and pressing "Apply" will leave the email addres in place in the field. However closing the "Region/Estate" menu and then re-opening it to the "Estate" tab will reveal the information has not been saved as the "abuse email address" field is blank. Abuse reports filed in the region will similarily not be forwarded to the address previously entered into the "abuse email address" field.
> Reproduction... 
> 1. Open the "Region/Estate" menu 
> 2. Go to the "Estate" tab 
> 3. Enter a valid email address into the "abuse email address" field 
> 4. Press the "Apply" button beneath the "abuse email address" field 
> 5. Close the "Region/Estate" menu 
> 6. Open the "Region/Estate" menu again 
> 7. Go to the "Estate" tab 
> 8. The "abuse email address" field will be blank, expected result is for the field to contain the previously entered email address
> NOTE: It is also expected that any email address in this field will have all abuse reports forwarded to said email address, or if left blank that they would instead forward to the Linden Lab Governance team.
> ...
> This jira report was originally filed by mathieu basiat, I have updated it's description in hope to make it more clear for Linden Lab to understand. Tests by mathieu basiat and myself show that Abuse Reports filed in region where the change is made in the estate menu are not forwarded to the email address entered into the estate menu, they are instead sent to Linden Lab which should only happen if the field is blank. All attempts to populate the field with a valid email address fail as the information is not remembered by the region as exemplified in the the notes here and the reproduction.

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