[JIRA] Commented: (VWR-16027) BLUE SCREEN

Harleen Gretzky (JIRA) no-reply at lindenlab.cascadeo.com
Sun Nov 8 12:26:04 PST 2009


    [ http://jira.secondlife.com/browse/VWR-16027?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=145328#action_145328 ] 

Harleen Gretzky commented on VWR-16027:
---------------------------------------

Please also see this article from ATI: http://support.amd.com/us/kbarticles/Pages/737-26591BlueScreenerror(BSoD)referencingATIKMDAGSYSinMicrosoftWindowsVista.aspx

> BLUE SCREEN
> -----------
>
>                 Key: VWR-16027
>                 URL: http://jira.secondlife.com/browse/VWR-16027
>             Project: 1. Second Life Viewer - VWR
>          Issue Type: Bug
>          Components: Crashes
>    Affects Versions: Source code - easybuild branch, Snowglobe test build, Source code, Snowglobe 1.0, 1.22, 1.23 Release Candidate, Snowglobe 1.1, 1.23
>         Environment: Help, it's an ATI error
>            Reporter: david Bader
>            Priority: Critical
>         Attachments: BSOD.JPG
>
>
> SECON LIFE BLUE SCREEN, HELP
> So, when I play more than about 30 seconds in game, the PC crashes and I see the blue screen and I have got to restart the PC.
> That's my computer:
> ASUS x53Sseries
> Windows Vista SP1
> Intel core 2duo T7500 2.2Ghz 3Gb ram
> Ati Mobility Radeon 2400
> And those are the Windows codes that I get when the computer is restarted:
> ERROR 1:
> Firma con problemas:
> Nombre del evento de problema: BlueScreen
> Versión del sistema operativo: 6.0.6000.2.0.0.768.3
> Id. de configuración regional: 3082
> Información adicional del problema:
> BCCode: 100000ea
> BCP1: 857A3A40
> BCP2: 00000000
> BCP3: 00000000
> BCP4: 00000000
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
> Archivos que ayudan a describir el problema:
> C:\Windows\Minidump\Mini110609-01.dmp
> C:\Users\DBER\AppData\Local\Temp\WER-690...
> C:\Users\DBER\AppData\Local\Temp\WER17D3...
> Lea nuestra declaración de privacidad:
> http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0c0a
> ERROR 2 (atikmdag.sys):
> Firma con problemas:
>   Nombre del evento de problema:	BlueScreen
>   Versión del sistema operativo:	6.0.6002.2.2.0.768.3
>   Id. de configuración regional:	3082
> Información adicional del problema:
>   BCCode:	116
>   BCP1:	89EA4510
>   BCP2:	8E619AFC
>   BCP3:	00000000
>   BCP4:	00000002
>   OS Version:	6_0_6002
>   Service Pack:	2_0
>   Product:	768_1
> Archivos que ayudan a describir el problema:
>   C:\Windows\Minidump\Mini110809-01.dmp
>   C:\Users\DBER\AppData\Local\Temp\WER-78499-0.sysdata.xml
>   C:\Users\DBER\AppData\Local\Temp\WER35A0.tmp.version.txt
> Lea nuestra declaración de privacidad:
>   http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0c0a
>  
> WHAT I HAVE TO DO TO FIX IT¿?
> I tried to uninstall second life and trying to play with all versions, all I get the same thing
> I tried to uninstall ATI drivers and programmes but I get the error atikmdag.sys
> I tried to update Vista service pack 1 and 2 and I get the same error

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