[JIRA] Issue Comment Edited: (SVC-4937) Server is experiencing unexpected difficulties error when saving a notecard inside a prim.

Ewer Short (JIRA) no-reply at lindenlab.cascadeo.com
Sat Nov 7 12:36:03 PST 2009


    [ http://jira.secondlife.com/browse/SVC-4937?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=144998#action_144998 ] 

Ewer Short edited comment on SVC-4937 at 11/7/09 12:35 PM:
-----------------------------------------------------------

This is very serious for me because I have included security features inside my product that prevent the customers from doing the suggested workaround.  They are unable to move the notecard from the product because it's considered "tampering" and therefore kills their product.  VERY serious issue!  Since they can't use the workaround, I am in serious jeopardy here!  Can someone escalate this???

***UPDATE****
I had no choice but to release a version fix of my product with the TRANSFER permission turned on for the problem notecards.  This, however, SHOULD be fixed ASAP, as it could affect a large number of products in-world.

      was (Author: Ewer Short):
    This is very serious for me because I have included security features inside my product that prevent the customers from doing the suggested workaround.  They are unable to move the notecard from the product because it's considered "tampering" and therefore kills their product.  VERY serious issue!  Since they can't use the workaround, I am in serious jeopardy here!  Can someone escalate this???
  
> Server is experiencing unexpected difficulties error when saving a notecard inside a prim.
> ------------------------------------------------------------------------------------------
>
>                 Key: SVC-4937
>                 URL: http://jira.secondlife.com/browse/SVC-4937
>             Project: 2. Second Life Service - SVC
>          Issue Type: Bug
>    Affects Versions: 1.30 Server, 1.32 Server
>         Environment: Multiple verson of SL, SL client, Emerald, Hippo.  Windows OS
>            Reporter: Bones Outlander
>
> Over the last three days I have had a number of customers contact me to say they are getting a server error when they try to save the settings notecard inside  HUD I sell.
> The error is:
> Unable to upload <UUID of object>  due to the following reason: Server is experiencing unexpected difficulties.
> This has work fine for over a year and has just suddenly started happening (sine last rolling restar I believe)
> Upon closer investigation, it appears that they get the error if the notcard does not have Transfer permissions.  
> So;
> Copy/Mod/Transfer notecard gives no error.
> Copy/Mod/NO Tranfer notecard gives server error.
> I have tested this on multiple clients (SL, emerald, hippo etc) and they all give the same result.
> So it seems that a bug has been introduced whereby a notecard inside  prim CAN NOT be saved if it DOES NOT have TRANSFER permissions.

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